Shipping & Refund (South Africa)

Shipping Information

Delivery Time

Orders placed here are typically shipped from the Nu Skin Johannesburg Office and usually arrive within 3 to 5 working days.

Shipping Costs

  • Standard Shipping: R 45.00
  • Free Shipping: Available across South Africa for orders over R 1,290.00. Check eligibility at checkout!

Return & Refund Policy

Return Window

Aligned with Nu Skin Europe, we offer a 30-day return policy. You have 30 days from the order date to request a return.

Refund Details

NuBest Skin South Africa provides refunds as follows:

  • 90% of the purchase price for unopened, resalable products returned within 30 days of the order date, at the customer’s own shipping expense (both delivery and return costs).
  • Condition Requirements: Items must be unused, unworn, with tags intact, and in original packaging to qualify.
  • Handling Fee: In some cases, a 10% fee may apply to cover additional handling costs.

How to Request a Return

  1. Contact us at [email protected] to initiate your return.
  2. If approved, we’ll provide a return shipping label and instructions for returning your package.
  3. Note: Items returned without prior approval will not be accepted.

Questions?

Reach out anytime at [email protected] for assistance with returns or refunds.


Why Shop with NuBest Skin South Africa?

Enjoy fast shipping from local warehouse, affordable rates, and a hassle-free 30-day return policy. Order confidently and elevate your skincare routine today!

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