NuBest Skin Shipping & Refund Policy (USA)
At NuBest Skin, we’re committed to making your shopping experience seamless and worry-free. Our Shipping and Refund Policies are designed specifically for our valued U.S. customers, ensuring fast delivery and hassle-free returns. Below, you’ll find all the details you need to shop with confidence.
Shipping Policy
We strive to deliver your NuBest Skin products quickly and affordably, no matter where you are in the United States. Here’s how our shipping works:
- Free Shipping: Enjoy free standard shipping on all online orders of $79 or more.
- Low-Cost Shipping: For orders under $79, standard shipping is only $2.99.
- Delivery Times:
- Standard Shipping: Typically takes 2-6 business days, depending on your location.
- Remote Areas: Delivery to some areas may take up to 10 business days.
- Weekend Orders: Orders placed on Saturday or Sunday will ship the next business day (Monday, excluding holidays).
- Order Processing: Most orders are processed within 1-2 business days. You’ll receive a tracking number once your order ships so you can keep an eye on its progress.
- Shipping Locations: We proudly ship to all 50 U.S. states (see full list of delivery areas below).
Note: Delivery times may vary due to weather, holidays, or other unforeseen circumstances. For expedited shipping options, please contact our customer service team at [email protected].
Refund Policy
Your satisfaction is our priority. If you’re not completely happy with your NuBest Skin purchase, we offer a straightforward refund process for U.S. customers:
- 100% Money-Back Guarantee: We provide a full refund on the product purchase price for items returned in their original condition (unopened, unused, and in resalable condition).
- Return Window: Returns must be initiated within 30 days of the purchase date.
- Return Shipping Costs: Customers are responsible for the cost of return shipping unless the product is defective or the order was incorrect due to our error.
- How to Return:
- Contact our customer service team at [email protected] to request a Return Authorization (RA) number.
- Package the item securely, include the RA number, and ship it to the address provided by our team.
- Once we receive and inspect the return, we’ll process your refund within 5-7 business days to your original payment method.
- Non-Refundable Items: Shipping fees, gift cards, and promotional items marked as “final sale” are not eligible for refunds.
- Defective or Incorrect Orders: If you receive a damaged, defective, or incorrect product, contact us within 7 days of delivery. We’ll provide a prepaid return label and either replace the item or issue a full refund, including shipping costs.
For any questions about returns, reach out to us at [email protected]. We’re here to help!
Why Shop with NuBest Skin?
- Affordable Shipping: Free on orders over $79 and just $2.99 for smaller orders.
- Fast Delivery: Most orders arrive within 2-6 days, with tracking for peace of mind.
- Risk-Free Returns: 30-day refund policy ensures you can shop confidently.
- Nationwide Coverage: We deliver to every corner of the U.S., from bustling cities to remote towns.
Delivery Areas
NuBest Skin ships to all 50 U.S. states and their major cities. Below is a comprehensive list of our delivery areas:
- Alabama: Birmingham, Montgomery, Huntsville, Mobile, Tuscaloosa
- Alaska: Anchorage, Fairbanks, Juneau, Ketchikan
- Arizona: Phoenix, Tucson, Mesa, Scottsdale, Tempe
- Arkansas: Little Rock, Fort Smith, Fayetteville, Bentonville
- California: Los Angeles, San Francisco, San Diego, Sacramento, San Jose
- Colorado: Denver, Colorado Springs, Aurora, Boulder, Fort Collins
- Connecticut: Hartford, New Haven, Stamford, Bridgeport
- Delaware: Wilmington, Dover, Newark
- Florida: Miami, Orlando, Tampa, Jacksonville, Fort Lauderdale
- Georgia: Atlanta, Savannah, Augusta, Columbus, Macon
- Hawaii: Honolulu, Hilo, Kailua, Pearl City
- Idaho: Boise, Meridian, Nampa, Idaho Falls
- Illinois: Chicago, Springfield, Peoria, Naperville, Rockford
- Indiana: Indianapolis, Fort Wayne, Evansville, South Bend
- Iowa: Des Moines, Cedar Rapids, Davenport, Sioux City
- Kansas: Wichita, Overland Park, Kansas City, Topeka
- Kentucky: Louisville, Lexington, Bowling Green, Owensboro
- Louisiana: New Orleans, Baton Rouge, Shreveport, Lafayette
- Maine: Portland, Bangor, Augusta, Lewiston
- Maryland: Baltimore, Annapolis, Rockville, Frederick
- Massachusetts: Boston, Worcester, Springfield, Cambridge
- Michigan: Detroit, Grand Rapids, Ann Arbor, Lansing
- Minnesota: Minneapolis, St. Paul, Duluth, Rochester
- Mississippi: Jackson, Gulfport, Biloxi, Hattiesburg
- Missouri: St. Louis, Kansas City, Springfield, Columbia
- Montana: Billings, Missoula, Bozeman, Great Falls
- Nebraska: Omaha, Lincoln, Bellevue, Grand Island
- Nevada: Las Vegas, Reno, Henderson, Carson City
- New Hampshire: Manchester, Nashua, Concord, Dover
- New Jersey: Newark, Jersey City, Trenton, Paterson
- New Mexico: Albuquerque, Santa Fe, Las Cruces, Roswell
- New York: New York City, Buffalo, Rochester, Albany, Syracuse
- North Carolina: Charlotte, Raleigh, Greensboro, Durham, Winston-Salem
- North Dakota: Fargo, Bismarck, Grand Forks, Minot
- Ohio: Columbus, Cleveland, Cincinnati, Dayton, Toledo
- Oklahoma: Oklahoma City, Tulsa, Norman, Broken Arrow
- Oregon: Portland, Salem, Eugene, Bend
- Pennsylvania: Philadelphia, Pittsburgh, Allentown, Erie
- Rhode Island: Providence, Warwick, Cranston, Pawtucket
- South Carolina: Charleston, Columbia, Greenville, Myrtle Beach
- South Dakota: Sioux Falls, Rapid City, Aberdeen
- Tennessee: Nashville, Memphis, Knoxville, Chattanooga
- Texas: Houston, Austin, Dallas, San Antonio, Fort Worth
- Utah: Salt Lake City, Provo, Ogden, St. George
- Vermont: Burlington, Montpelier, Rutland
- Virginia: Virginia Beach, Richmond, Norfolk, Arlington
- Washington: Seattle, Spokane, Tacoma, Bellevue
- West Virginia: Charleston, Huntington, Morgantown
- Wisconsin: Milwaukee, Madison, Green Bay, Kenosha
- Wyoming: Cheyenne, Casper, Laramie
Note: If you’re in a remote area or need assistance confirming delivery to your location, contact us at [email protected].
Shop with Confidence
NuBest Skin is dedicated to delivering high-quality products with exceptional service. Our customer-friendly shipping and refund policies ensure you can shop worry-free, knowing your order will arrive promptly and your satisfaction is guaranteed.
For more information or to start shopping, visit . Have questions? Reach out to our team at [email protected] or through our contact page.