NuBest Skin Privacy Policy (USA) – Protecting Your Personal Information
At NuBest Skin, we value your trust and are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your Personal Information when you visit our website, make a purchase, or interact with us at nubestskin.com (the “Site”). Tailored for our U.S. customers, this policy ensures transparency and compliance with applicable laws, including the California Consumer Privacy Act (CCPA).
What Personal Information Do We Collect?
We collect only the information necessary to provide you with a seamless shopping experience, enhance our services, and respond to your needs. Below are the types of Personal Information we collect, why we collect them, and how they’re obtained:
- Device Information
- Examples: Web browser type, IP address, time zone, cookie data, pages viewed, search terms, and Site interactions.
- Purpose: To ensure the Site loads correctly, improve user experience, and analyze usage patterns to optimize our platform.
- Source: Automatically collected via cookies, web beacons, log files, or pixels when you visit our Site.
- Shared With: Our e-commerce platform provider for processing and analytics purposes.
- Order Information
- Examples: Name, billing and shipping addresses, payment details (e.g., credit card numbers, PayPal information), email address, and phone number.
- Purpose: To process orders, arrange shipping, issue invoices or confirmations, communicate with you, detect fraud, and, with your consent, share updates about products or promotions.
- Source: Provided directly by you during checkout or account creation.
- Shared With: Our e-commerce platform provider to fulfill transactions and ensure secure processing.
- Customer Support Information
- Examples: Name, contact details, order history, or other information you share when reaching out.
- Purpose: To resolve inquiries, provide assistance, and improve customer service.
- Source: Collected directly from you when you contact us.
- Shared With: Internal NuBest Skin systems for support purposes only.
Information We Do Not Collect
- Minors: Our Site is not intended for individuals under 18. We do not knowingly collect Personal Information from children. If you’re a parent or guardian and believe your child has shared information with us, please contact us to request its removal.
How We Use Your Personal Information
We use your Personal Information to deliver a personalized and efficient experience, including:
- Processing and fulfilling your orders (e.g., payments, shipping, and confirmations).
- Communicating about your purchases or account.
- Enhancing Site functionality and user experience.
- Detecting and preventing fraudulent activity.
- Sending promotional offers or product updates (with your consent).
- Responding to customer support requests.
Sharing Your Personal Information
We do not sell or share your Personal Information with third parties for marketing purposes. Your data is shared only with trusted service providers (e.g., our e-commerce platform) to:
- Process payments and fulfill orders.
- Analyze Site performance and optimize functionality.
- Ensure secure transactions and fraud prevention.
These providers are bound by strict confidentiality agreements and use your information solely to support our operations.
Data Retention
We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this policy (e.g., to maintain order records or comply with legal obligations). If you request deletion of your data, we will erase it unless required to keep it for legal or operational reasons. See the “Your Rights” section for details.
Your Rights Under U.S. Law (CCPA)
If you’re a California resident, the California Consumer Privacy Act (CCPA) grants you specific rights regarding your Personal Information:
- Right to Know: Access the Personal Information we’ve collected about you.
- Right to Delete: Request the deletion of your Personal Information.
- Right to Correct: Update or correct inaccurate information.
- Right to Portability: Transfer your data to another service.
- Right to Non-Discrimination: We won’t discriminate against you for exercising these rights.
To exercise these rights, contact us at the details below. You may also designate an authorized agent to submit requests on your behalf by providing written permission and contacting us.
Cookies and Tracking Technologies
Cookies are small data files that enhance your browsing experience by remembering preferences and tracking Site interactions. We use the following types of cookies:
- Functional Cookies: Enable core Site features (e.g., login, cart, checkout).
- Performance Cookies: Analyze how you use our Site to improve functionality.
- Advertising Cookies: Deliver relevant ads based on your interests (with consent).
Essential Cookies for Site Functionality:
- _cart: Manages your shopping cart.
- _checkout_token: Secures the checkout process.
- _secure_session_id: Supports navigation.
- _customer_sig: Protects customer login data.
Cookie Duration: Session cookies expire when you close your browser, while persistent cookies last from 30 minutes to two years, depending on their purpose.
Managing Cookies: You can disable cookies via your browser settings (found in “Preferences” or “Tools”). Note that blocking cookies may limit Site functionality. For more details, visit www.allaboutcookies.org.
Automated Decision-Making
We do not use fully automated decision-making that significantly impacts you. Our e-commerce platform may employ limited automation (e.g., temporary IP or credit card denylists) to prevent fraud, but these measures are short-term and do not have legal or significant effects.
Do Not Track Signals
Due to the lack of a standardized “Do Not Track” protocol, we do not alter our data practices in response to such signals. However, you can manage cookies and opt out of certain tracking as described above.
Updates to This Privacy Policy
We may revise this Privacy Policy to reflect changes in our practices, legal requirements, or Site features. Updates will be posted on this page with the revised date. We encourage you to review this policy periodically.
Contact Us
For questions, requests, or concerns about your privacy, please reach out to us:
- Email: [email protected]
- Phone: Available through our customer service page at .
We’re here to ensure your trust and satisfaction with NuBest Skin.