Shipping & Refund
Shipping & Refund Policy – NuBest Skin Singapore
At NuBest Skin Singapore, we strive to ensure your skincare essentials reach you quickly and hassle-free, straight from our Singapore office. Below, you’ll find all the details on shipping times, costs, and our return process—tailored for our Singapore customers across vibrant suburbs like Orchard, Tampines, and beyond.
Shipping Information
Shipping Time
All orders are dispatched from the Nu Skin Singapore Office, ensuring prompt delivery to your doorstep. Typically, you can expect your package to arrive within 2 to 3 working days after your order is placed. Whether you’re in bustling Jurong, serene Punggol, or trendy Marina Bay, we’ve got you covered with reliable service.
- Delivery Suburbs in Singapore: We ship island-wide, including popular areas such as:
- Orchard Road
- Tampines
- Jurong East
- Woodlands
- Sengkang
- Bedok
- Pasir Ris
- Ang Mo Kio
- Clementi
- Toa Payoh
If you’re in a less central spot like Choa Chu Kang or Bukit Batok, rest assured—your order will still arrive swiftly!
Shipping Cost
- Standard Shipping: S$7.90 per order—affordable and efficient for all Singapore suburbs.
- Free Shipping: Enjoy complimentary shipping across Singapore for orders over S$199.00. Stock up on your favorites and save, whether you’re in Hougang or Changi!
Return & Refund Policy
We stand behind our products with a customer-friendly 30-day return policy, giving you peace of mind with every purchase. Here’s how it works for our Singapore community:
Return Eligibility
- You have 30 days from the order date to request a return—perfect for busy schedules in Bishan or Yishun.
- Items must be unopened, unused, and in their original packaging with tags intact to qualify for a refund.
Refund Details
- 90% Refund: We’ll refund 90% of the purchase price for unopened, resalable products returned within 30 days.
- Shipping Costs: Returns are at your own expense (both delivery and return shipping)—a small note for residents in far-flung Pasir Panjang or Sembawang.
How to Request a Return
- Reach out to us at nuskinbestbuy@gmail.com within 30 days of your order.
- If approved, we’ll provide a return shipping label and clear instructions on where and how to send your package back.
- Packages returned without prior approval won’t be accepted—so let’s keep it smooth, whether you’re in Serangoon or East Coast!
Questions?
Got a query about your return? We’re here to help—drop us a line at nuskinbestbuy@gmail.com, and we’ll sort it out fast, no matter if you’re in Bugis or Bedok.
Why Shop with NuBest Skin Singapore?
- Fast Delivery: 2–3 working days to iconic suburbs like Orchard, Tampines, and Woodlands.
- Flexible Shipping: S$7.90 standard or free over S$199—great value for Jurong East or Punggol shoppers.
- Hassle-Free Returns: 30-day policy with clear steps—perfect for peace of mind in Sengkang or Toa Payoh.
Shop confidently with NuBest Skin Singapore, your trusted Nu Skin partner delivering quality skincare across the Lion City—from the heart of Marina Bay to the edges of Choa Chu Kang. Order today and glow tomorrow!
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