After years of leading research in skin, nutritional and weight management science, Nu Skin has now ushered in a new era in anti-ageing with our exclusive ageLOC science that targets the ultimate source of ageing — our genes. We are so confident in each ageLOC product that if you don’t see an improvement in your youthful appearance and/or feel an improvement in your vitality after 90 days we will refund your money.*
In Australia and New Zealand, Nu Skin ageLOC Guarantee applies to the following products:
You can buy these products from our official Member Price shop: https://smartbuy.mynuskin.com instead of paying the full retail prices from Nu Skin Official Site: https://nuskin.com
1. ageLOC Beauty Devices and Skin Care products
- ageLOC Galvanic Facial Spa, ageLOC Facial Gels;
- ageLOC Galvanic Body Spa, ageLOC Body Shaping Gel, ageLOC Dermatic Effects;
- ageLOC Transformation;
- ageLOC Me;
- ageLOC Tru Face Essence Ultra;
- ageLOC Boost;
- ageLOC LumiSpa and LumiSpa iO
How to get your ageLOC guarantee when you purchase?
STEP 1:
Purchase 90 days’ worth of the following products and use for at least 90 days (usually one purchase lasts for 30 days):
- ageLOC Galvanic Facial Spa (x1), ageLOC Facial Gels (x3);
- ageLOC Galvanic Body Spa (x1), ageLOC Body Shaping Gel(x3), ageLOC Dermatic Effects (x3)；
ageLOC Transformation(x3)；
ageLOC Tru Face Essence Ultra (x3),
ageLOC Me System (x1) with ageLOC Me Custom Set (x3)；
ageLOC LumiSpa iO (x1), ageLOC LumiSpa iO Treatment Cleanser(x3)；
ageLOC Boost (x1) or ageLOC Boost Serum (x3).
STEP 2:
Take an initial picture of your face or body before using the ageLOC products for the first time, with the date of the photo verified.
STEP 3:
Use the product as directed, for at least 90 days.
STEP 4:
After using the ageLOC products as directed for 90 days, take a final picture, with the date of the photo verified.
2. ageLOC Pharmanex products
- ageLOC R2;
Buy Now With the Best Member Price
- ageLOC TR90 90 days program package;
How to get ageLOC R2 and ageLOC TR90 Guarantee in Australia and NZ?
STEP 1:
Purchase ageLOC R2 and place it on your Automatic Delivery Rewards (Subscription) for at least 90 days.
OR
Purchase the ageLOC TR90 90 days program package and keep your order number or receipt.
STEP 2:
For TR90 only, take an initial full body picture before using the program with the date of the photo verified.
STEP 3:
Use the product as directed, for at least 90 days
STEP 4: Track your progress daily with the ageLOC R2 Tracker. For TR90, make sure to record your measurements, body fat percentage and weight.
STEP 5:
For TR90 only, after following the TR90 program as directed for 90 days, take a final full body picture with the date of the photo verified. The picture must be in the same clothing, light and position as your initial picture.
* ADDITIONAL GUIDELINES
• Guarantee applies only to ageLOC products.
• To redeem the guarantee, the ageLOC Galvanic Facial Spa must be used with
the ageLOC Facial Gels, the ageLOC Galvanic Body Spa must be used with the
ageLOC Body Shaping Gel and ageLOC Dermatic Effects, and the ageLOC Me
Skin Care must be used with the ageLOC Me Device. ageLOC Transformation
and ageLOC Tru Face Essence Ultra can be used alone, and ageLOC R2 can be
used alone.
• The ageLOC guarantee applies to the ageLOC Me Skin Care and ageLOC
Transformation System used as a set, not to individual products from the system
used alone. You may only receive a refund of ageLOC Me for 90 days’ worth of
use, which will include the Device & Calibration Kit, along with two subsequent
Custom Kits. You cannot be refunded for three Custom Kits while continuing the
use of the device.
• The ageLOC guarantee applies only to the ageLOC TR90 90 days program
package, used as a package and not as individual TR90 products used alone.
• The ageLOC guarantee can only be redeemed once per ageLOC product per
Brand Affiliate or customer ID.
• You must be able to verify that the ageLOC product in question was added to
your Automatic Delivery auto ship for the 90 day period that you wish to target;
except for the TR90 90 days program package for which one failure
to show valid purchase receipt from a Nu Skin Brand Affiliate or Nu Skin will
void the guarantee.
• The guarantee applies only to new purchases of the ageLOC Galvanic
Facial Spa and/or ageLOC Galvanic Body Spa and/or ageLOC TR90
90 days program. You must verify that the Spa and/or ageLOC TR90
90 days program was purchased within one month of the 90 day period
that you wish to target.
• If the refund is approved the ageLOC Me device, ageLOC Galvanic Facial and/
or Body Spa must be returned to Nu Skin before receipt of refund.
• You must track your progress daily with the ageLOC R2 Tracker. If you miss
any days you will no longer qualify. For TR90 only, you must record your
measurements, body fat percentage, and weight on at least day 1 and day 90.
• You must continue to use daily the products as directed as part of your daily skin
care regimen/program.
• The final picture must be taken as similar as possible to the initial picture.
• Nu Skin reserves the right to determine eligibility for the refund based upon
compliance with these guidelines and use of ageLOC products only as directed.
Extreme changes in diet or lifestyle may be determined to interfere with product
efficacy and could negate the guarantee.
• Nu Skin reserves the right to determine eligibility for the refund based on abuse of
return policy.
• Nu Skin reserves the right to back out or withhold commissions for violation of
Nu Skin policy or manipulation of any guarantee to obtain refunds improperly.
• Nothing in this guarantee is intended to conflict with our normal product return
policies AU l NZ which will be fully honoured but only one refund
for any product purchase is allowed.
• Nu Skin reserves the right to update terms conditions at anytime.
If you meet the above criteria and you have failed to notice an improvement in your
skin’s youthful appearance, and/or your youthful vitality and/or an improvement
in your healthy weight management in regards to your measurements, body fat
percentage and weight after 90 days, please submit the following for a refund of the
ageLOC product in question (90 day supply, less shipping cost):
• Before and after pictures
• Proof of purchase
• Your printed daily tracking pages
• Guaranteed Refund Request Form (refer to pg 2)
Your request will be reviewed. If no improvement can be validated,
your money will be refunded within 2-4 weeks.
ALL REQUESTS MUST BE MAILED TO:
Attention: ageLOC Guarantee, Product Marketing
PO Box 116, North Ryde BC, NSW 1670
Requests can also be emailed to